Return Policy

🔁 Return Policy

We want you to be satisfied with your purchase. Please read our return policy carefully before placing an order.

📦 Eligible Returns

Returns or exchanges are accepted only in the following cases:

• The product is damaged

• The product is defective

• The product received is incorrect

⏰ Return Timeframe

Customers must contact us within 24 hours of receiving the order to request a return or exchange.

📋 Return Conditions

• The product must be unused

• The product must be in its original packaging

• Proof of the issue (such as photos) may be requested

🚚 Return Process

Once your request is approved, we will guide you through the return or exchange process. Replacement or resolution will be handled as quickly as possible.

❌ Non-Returnable Items

Returns are not accepted for:

• Orders refused without a valid reason

• Products damaged due to misuse or mishandling after delivery

💵 Refunds

Since we operate with Cash on Delivery, refunds are handled on a case-by-case basis. In most cases, an exchange or replacement will be offered.

📞 Contact Us

If you have any questions regarding returns, please contact us through our Contact Us page within the allowed timeframe.